Club USA Casino Rating

Club USA Casino belongs to the branded Club World Casino group and is registered and regulated by the Netherlands-Antilles Gaming Board. It has been online since 2006. The casino allows U.S. players.

 

The lobby of Club USA Casino has a modern look and provides an appropriate mix of attractive graphics and useful information.

 

 

Game Selection

 

Club USA Casino offers about 100 games. The table and card games include blackjack, roulette, craps and baccarat and casino poker. The casino’s strength is video poker. All variants of game are available, some that play 100 hands simultaneously. The Real Series slots games are popular. These games possess all the features of contemporary slots games, including progressive jackpots. The progressive jackpot tickers are displayed in the lobby.

 

The more popular games have been selected for preview. The preview provides an adequate write up and an enlargeable screen shot that together explain the basics of the game. Detailed rules are not provided, neither is a complete games list.

 

Promotions

 

Club USA offers players a choice from 4 welcome bonus options. The 100% bonus has a cap of $150, while the 75% bonus goes up to $300. There is also a bonus for slot and keno players that matches 100% and has a cap of $500. They also occasionally run special temporary promotions that give special bonuses for reload deposits. In the “Crack The Code” promotion players have to guess the 6-letter combination for a huge cash prize. The weekly promotions are also very popular. Certain games are selected every week and offer enhanced prizes or comp points during that week.

 

Club USA Casino offers an excellent loyalty scheme. Generally for every 10 units of currency wagered the player will earn 1 Comp Point. 100 Comp Points can be redeemed for 1 unit of the playing currency with no wagering or cash out restrictions whatsoever.

 

Customer Service

 

Club USA Casino has a comprehensive FAQs section that is divided into the following sections: General, Cashier, Bonuses and Technical. Customer support can be contacted through e-mail, live chat, telephone and fax. Toll free telephone numbers have been provided for 6 countries. The e-mail support operates through an online form and the casino endeavors to respond within 24 hours. Live Chat is the recommended form of contact. Club USA Casino offers a choice of the U.S. Dollar, the British Pound and the Euro.

 

The payment methods accepted are Credit and Debit Cards, a large number of e-wallets and wire transfer. The withdrawal methods include e-wallets, wire transfer and check payment. The Cashier section provides detailed information.

 

The Technical section of the FAQs provides adequate technical support and addresses issues such as system requirements, download processes and troubleshooting while playing.

 

Software

 

Club USA Casino is powered by Real Time Gaming Software, which provides a judicious mix of pleasure and professionalism. The software is tested for fairness by Technical Systems Testing but the reports are not provided in the public domain. The graphics and sound effects are excellent. Club USA Casino offers both download and instant play games. The entire casino can be downloaded at one time. However the features of the software have not been elucidated at all.

 

Summary

 

While Club USA Casino is strong on promotions and on customer support, it does not provide adequate information on games rules or software features. A good casino that could’ve been great, Club USA is fun to play at, but it doesn’t stand out in its field.

 

Rating

 

7.6/10

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